The Government of Uganda has embarked on the implementation of a national electronic Single Window that aims at;

• Establishing a facility to allow importers, exporters submit international trade documents and information electronically to government regulatory agencies.
• Ensuring that submitted documents and information satisfy all trade and transport requirements in the supply chain.
• Submission of trade documents and information once hence avoiding the repeated requests for the some documents and information by the various government regulatory agencies.

Electronic Single window, as a global perspective, helps in facilitating traders electronically submit all the required regulatory documents like permits, customs declarations and all regulatory documents using a single access point.

This shall reduce the cost of doing business to the traders that used to practically move from one government institution to the other in order to fulfil the documentation requirements of the institutions.

The Uganda Electronic Single Window (UESW) shall be used by all the government agencies and clients to perform international trade related activities. It is a philosophy of governance in which traditional government structure are transformed into new arrangements that best serve the needs of citizens and businesses.

Single Window has been implemented in many countries today and tremendous benefits have been achieved. Additional benefits include but not limited to;
• Standardised procedures shall be designed and thus reduced redundancies
• Elimination of physical movements by clients or traders
• Data harmonisation thus improved efficiency and facilitate information exchange among government institutions.
• Improved controls by the respective government agency

The Vision of the National Single Window Project:

To be leading single access platform for international trade facilitation

The Mission:
To provide transparent, efficient, integrated electronic environment that will reduce the cost of doing business and increase trade competitiveness


The purpose of the Single Window Project is;

• To develop and implement the UESW system that is fully automated and web based in order to facilitate trade through;
¿ Efficiency; through streamlined procedures that are cost effective
¿ Transparency; i.e. accurate, reliable and timely information online
¿ Competitiveness; through improved conditions of doing business, capacity building and use of technology

The long term objectives of implementing the Electronic Single Window include;
¿ Enhancing trade competitiveness
¿ Establishing a forum for dialog between stakeholders in international trade
¿ Assistance in redefinition of the role of Customs and government Institutions handling international trade in light of global and regional changes

In the first implementation, the following government institutions shall be implemented in the first phase of the project;
1. Uganda Revenue Authority
2. National Drug Authority
3. Uganda National Bureau of Statistics
4. Ministry of Agriculture, Animal Industry and Fisheries
5. Uganda Export Promotions Board
6. Ministry of Energy and Mineral Development
7. Ministry of Foreign Affairs

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